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| Ask questions to your East utility company if you don’t understand the words used or choices you must make. Even if you buy electricity from a new supplier, you will still pay the public utility company to deliver – or provide--your electricity. You may get separate bills from both the supplier and the provider. Connect East utilities online. |
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| Ask the East utility company you are comparing who has to confirm your decision to change suppliers. Having someone confirm you are switching protects you against being moved to a new supplier without your permission. This is often called “slamming.” Connect East utilities online. |
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| Make sure that the East utility company has a license. Do this by checking with the state agency that regulates electricity. Connect East utilities online. This protects you from dealing with fraudulent companies that take your money and run because they can’t legally do business in your state. |
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| If you are not satisfied with the response you receive to your complaint about a East utility company, there are a number of organizations that have been set up by the Government specifically to help you. Connect East utilities online. |
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| Until recently, consumers had no choice in the East utility company to choose or prices. You bought electricity from the one public utility company in your area. Now in many states you can shop among two or more electricity suppliers. Connect East utilities online. You may even have gotten email, mail or phone calls to ask for your business. |
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| Install a programmable thermostat to save money with your East utility company. You can save up to 10% a year on your heating and cooling bills by simply turning your thermostat back 10% to 15% while you are away during the day, on vacation or sleeping. Connect East utilities online. |
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| Choose Energy Star® appliances and electronics to save money with your East utility company. When buying new appliances, choose Energy Star®-certified models. For example, a new Energy Star®-refrigerator uses about 20% less energy than a standard new refrigerators, and 46% less than one made in 1980. A new Energy Star® clothes washer uses nearly 50% less energy than a standard washer. Connect East utilities online. |
